Ticket Terms & Conditions
Here you will find our ticketing policies and conditions. To view the full terms and conditions for your Pass type, please select it from the list below.
FAQs
Off-Peak Pass
Valid e-ticket confirmation must be presented at admissions desk on arrival to Discovery Point / Verdant Works Museum to be exchanged for pass.
Off-peak passes grant the holder access during off-peak dates only. Valid for use during the following dates:
– Discovery Point: Weekdays (excluding school holidays)
– Verdant Works Museum: Weekdays (excluding school holidays).
Pass must be signed on receipt.
Off-peak pass grants the named holder access during off-peak dates only for a year from date of purchase (excludes group tickets, school tickets, event tickets and venue hire guests). Expiry date cannot be extended.
Off-Peak Pass & corresponding photo ID must be shown when making a repeat visit. Dundee Heritage Trust reserves the right to refuse entry if these conditions are not met, and reserves the right to change the conditions of use and access without prior warning.
Pass is non-transferable and non-refundable. Cannot be exchanged.
Off-peak pass can be upgraded to Unlimited Pass or Explore More Pass at the time of purchase only and is subject to a fee. Passes cannot be upgraded any later than the day of purchase.
Unlimited Pass
Valid e-ticket confirmation must be presented at admissions desk on arrival to Discovery Point / Verdant Works Museum to be exchanged for pass.
Unlimited passes grant the holder access during off-peak and on-peak dates. Valid for use during the following dates:
– Discovery Point: All year
– Verdant Works Museum: All year
Pass must be signed on receipt.
Unlimited Pass grants the named holder access for a year from date of purchase (excludes group tickets, school tickets, event tickets and venue hire guests). Expiry date cannot be extended.
Unlimited Pass & corresponding photo ID must be shown when making a repeat visit. Dundee Heritage Trust reserves the right to refuse entry if these conditions are not met, and reserves the right to change the conditions of use and access without prior warning.
Pass is non-transferable and non-refundable. Cannot be exchanged.
Explore More Pass
Valid e-ticket confirmation must be presented at admissions desk on arrival to be exchanged for pass.
Explore More Pass grants the holder access during off-peak and on-peak dates to both Discovery Point and Verdant Works Museum. Valid for use during the following dates:
– Discovery Point: All year
– Verdant Works Museum: All year
Pass must be signed on receipt.
Explore More Pass grants the named holder access to both Discovery Point and Verdant Works Museum for a year from date of purchase (excludes group tickets, school tickets, event tickets and venue hire guests). Expiry date cannot be extended.
Explore More Pass & corresponding photo ID must be shown when making a repeat visit. Dundee Heritage Trust reserves the right to refuse entry if these conditions are not met, and reserves the right to change the conditions of use and access without prior warning.
Pass is non-transferable and non-refundable. Cannot be exchanged.
Off-Peak and Peak Dates
To ensure a smooth visit, please select your date and ensure that the Pass you purchase is valid for your chosen date.
Off-Peak Passes are valid for use all year excluding:
Weekends and School Holidays
Unlimited Passes and Explore More Passes are valid all year, on all dates that the museum is open.
See our 2026 calendars below for more details:
Transaction Currencies
All prices are quoted in £ sterling and no other currency will be accepted.
Payment Cards accepted
We will accept payment from the following cards:
- Visa
- MasterCard
- Maestro
If your query has not been answered, please do contact us.
